
FAQ
Emergency Roofing Questions, Answered
Quick answers about emergencies, storm damage, repairs, documentation and how we work.
Call us today615-410-9749FAQ
Emergencies
What should I do if my roof is leaking right now?
Stay off the roof, move belongings away from the drip, put a bucket under the leak and take photos. Then call 615-410-9749 or send the form, and we will tell you how we can cover the roof and plan the repair.
Can you tarp the roof before the permanent repair?
Yes. A strapped tarp or a board-up keeps rain out while materials are ordered and the weather clears, and we photograph the work so you have a record.
Should I go on the roof to look?
No. Wet and damaged roofs are dangerous. Look from the ground, take photos and let a crew with fall protection go up.
What if a tree is on my roof?
Get everyone out of unsafe areas, stay away from lines and sagging ceilings and call. A crew covers the opening and coordinates safe removal before the rebuild.
FAQ
Damage and repairs
What does Roof Nashville do?
Roof Nashville is an emergency and storm damage roofing company. We tarp and board up damaged roofs, stop leaks, repair hail, wind and tree damage, replace roofs that cannot be saved, fix flashing, gutters and decking, and inspect and photograph storm damage. We serve homeowners, landlords, HOAs and businesses across Nashville and Middle Tennessee.
Do you repair roofs as well as replace them?
Yes. When damage is local, a repair is often enough. When hail or wind has hurt much of the roof, or the shingles are worn out, we explain why replacement makes more sense and show you the photos.
What if you find more damage once the work starts?
Hidden damage such as soft decking happens. We stop, show you, explain the options and agree on the next step before we continue.
Can you inspect a roof that looks fine?
Yes. Hail and wind damage is not always visible from the ground, and a close inspection with photos tells you where the roof stands.
FAQ
Insurance and documentation
Do you help with insurance claims?
We document the damage with photos, measurements and notes so you have clear facts to share with your insurance company. You handle the claim with your insurer. We do not decide claims and we do not promise outcomes.
Will you promise my claim is approved?
No. Only your insurance company decides a claim, and we make no promises about the outcome.
What documentation do you provide?
Photos, measurements and notes about the roof damage, which you can share with whomever you choose.
Should I keep damaged materials?
Keep them until your insurer or adjuster tells you that you may throw them away, and photograph them first.
FAQ
Services and areas
How do I request a quote?
Call 615-410-9749, send the form on this page or use one of our storm roof tools. Tell us what happened, where you see water and add photos if you can, and we get back to you with a plan.
Where do you work?
We serve Nashville and the main cities of Middle Tennessee, including Franklin, Brentwood, Murfreesboro, Hendersonville, Gallatin, Mt. Juliet, Lebanon, Smyrna, Spring Hill and many more.
Do you work on commercial and apartment roofs?
Yes. We repair and replace flat, low-slope and pitched roofs on shops, offices, churches, schools and apartment communities, and we coordinate with owners and property managers.
Do you protect my yard and clean up?
Yes. We protect plants and siding where needed, haul away debris and sweep the grounds with a magnet for nails.
Request a Quote
Tell Us What Happened to the Roof
Tell us what you see, where the water is coming in and add any photos, and we will get back to you quickly with a plan. Prefer to talk? Call 615-410-9749.
Request Emergency Help

Roof Nashville is the emergency and storm damage roofing company for Nashville and Middle Tennessee: tarping, board-up, leak repair, hail and wind repair, replacement, gutters and the photos behind every job.
- 615-410-9749
- Storm damage and roof leaks
- Serving Nashville and Middle Tennessee
Company
Service Categories
Popular Services
- Emergency Roof Repair
- Emergency Roof Tarping
- Tree on Roof Emergency Response
- Storm Damage Roof Repair
- Hail Damage Roof Repair
- Wind Damage Roof Repair
- Roof Leak Repair
- Roof Board-Up and Dry-In
- Storm Damage Roof Replacement
- Metal Roof Installation
- Storm Damage Roof Inspections
- Insurance Claim Documentation Support
