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Nashville & Middle Tennessee
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A phone camera photographing hail damage on a shingle roof with a chalk circle marking each impact and a clipboard beside it.

Guide · Hiring and Claims

Documenting Roof Damage for Your Insurance Company

Clear records make conversations easier. Here is how to document the damage. Only your insurer can decide a claim.

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Clear records make conversations easier. Here is how to document the damage. Only your insurer can decide a claim.

Photos and Notes

Take wide and close photos of the roof from the ground and the damage inside. Photograph each room that was affected.

Write down the date and time of the storm and when you noticed the damage.

Protect the Property

Take reasonable steps to keep the damage from getting worse, such as a tarp, and keep receipts. Keep damaged materials until you are told you can throw them away.

Photograph the temporary repairs as well.

Get the Roof Facts in Writing

A roofer can inspect, photograph and measure the damage and write up what they find. You can share that with your insurance company.

A roofer does not decide a claim and should not promise an outcome.

In This Guide

Damage Mentioned

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Tell Us What Happened to the Roof

Tell us what you see, where the water is coming in and add any photos, and we will get back to you quickly with a plan. Prefer to talk? Call 615-410-9749.

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